Frequently asked questions

Everything you need to know about Addatimes

About Addatimes

What is Addatimes?

Which devices can I use to watch Addatimes?

Do I need to create an account to watch content?

How do I contact support if I have an issue?

Subscription Plans

What subscription plans does Addatimes offer?

How do I subscribe to a plan?

Can I change my subscription plan later?

Will my subscription renew automatically?

Content Availability

Why can't I see certain movies or series?

Is all content free, or do I need to pay?

How often is new content added?

Why is a show or movie no longer available?

Payments & Billing

What payment methods are supported?

My payment was deducted but my subscription is not active. What do I do?

Is it safe to make payments on Addatimes?

Can I get an invoice for my payment?

Devices

How many devices can I use with one account?

Can I watch on TV?

I'm getting a "device limit exceeded" message. What should I do?

Can I use Addatimes on multiple devices at the same time?

Cancellations & Refunds

How do I cancel my subscription?

Will I get a refund if I cancel my subscription?

What happens to my watchlist if I cancel my subscription?

How do I delete my Addatimes account?

Streaming

Why is my video buffering or not playing smoothly?

What video quality does Addatimes support?

Can I download content to watch offline?

I'm facing a playback issue with a specific video. How do I report it?

App FAQ

What is the Addatimes app?

Where can I download the Addatimes app?

Is the Addatimes app available on Android and iOS?

Can I watch Bengali movies and web series on the app?

Do I need an Addatimes account to use the app?

Is the app free to download?

Can I watch Addatimes content on multiple devices?